This is part of the series “Lessons from Change Management Strategies and Long Distance Running.”
During training, my right knee would start hurting after about 4 or 5 miles; so it was no surprise when the pain started around mile 4 the day of the race. The pain was sharp, it got worse, and the urge to stop increased with every step. But it was not unexpected and I knew what I needed to do to manage the pain through the next almost 13 miles to the finish line.
Large, complex organizational change is painful at many levels. It is painful to those impacted by the change because it takes them out of their comfort zone and stretches them to unlearn old habits and learn new ones. It’s painful to the change leaders because it feels like running in sand. But what does pain look like during organizational change?









