Whether large scale change, individual change, or anything in between, we can help! We are the change and
improvement experts that combine sound business strategies with world-class people strategies. Learn more
about the specific services SmartChange™ provides.
Our Services
Copyright © 2009, SmartChange™ LLC
Consulting
We design and implement solutions that
deliver bottom-line results.

Diagnostics & Measurement
Tools help you see tangible progress and
improvement to what we do.

Facilitation
We engage small and large teams to be as
productive as they can be.

Project Management
We manage or support projects using
standard PMI, Lean, and Six Sigma tools
coupled with world-class people strategies.

Knowledge Transfer
We create independence through individual
coaching, classroom training, or on-line
learning. Learn more...
Enterprise Change: ERP or IT Systems
Implementations, Merger & Acquisition
Integration, Corporate Restructuring,
Business Transformations.
Strategy Definition & Clarification, Organizational &
Alignment, Design & Restructuring, Cultural Transformation,
Implementation Team Effectiveness, Resistance
Management, Organizational Diagnostics & Data Analysis,
and Design and Implementation of Large Scale Interventions.
Work Group Change: department,
plant, or team level changes such as
reorganizations, streamlining, adjusting
after layoffs, etc.
New Leader Assimilation and On-Boarding, New Team
Formation, Team Assessments, Team Development &
Effectiveness, Group Conflict & Crisis Management, and
Event/Offsite Planning and Facilitation.
Process Change: process
improvements such as inventory
reduction, cost out, shrinking new
product development, improving
customer service, etc.
Process Definition, Process Improvement, Variation Reduction
(DMAIC), Waste Elimination (Lean), Process Design &
Redesign (DFSS), and IT Solutions & Automation
Individual Change: In the end change
is really about individuals learning new
habits and skills, changing their
perspective and behavior.
Life & Career Coaching, Leadership Development, 360 Degree
Feedback & Coaching, Expat Culture Assimilation, Career
Management, and Life Transition Management. We use
business tested tools such as MBTI™, Lominger, DISC, etc.